How long before departure do I need to check-in?

Check-in times vary depending on which ferry and port you are travelling from and can be found in your E-ticket booking confirmation. 

 

Checking in with a vehicle:

Passengers travelling by vehicle should follow the signs for the vehicle check-in booths. Please present your e-ticket and any other relevant documentation to our check-in staff who will be happy to check you in for your crossing. Once complete, they will direct you to the relevant car lane in preparation for boarding. 

 

Checking in without a vehicle: 

Foot passengers can check-in at Passenger Terminal at one of our desks or, where available, at one of our self-service kiosks. If you are checking in via a kiosk, please scan the barcode on your e-ticket and a boarding pass will then be printed for you. If you need any assistance at any time, a member of staff will be happy to help. 

Please note that failure to arrive on time for check-in may result in the cancellation of your booking and no refund.

Passengers are also requested to ensure they have the necessary travel identification and documentation available (such as passports and visas) prior to arriving at the port. Stena Line is not liable in the event of a passenger being unable to obtain the relevant permits required for any cross border travel.   

 

Rail & Sail Passengers:

If you have booked a Rail & Sail ticket, please note that some Rail & Sail services may have trains scheduled to arrive after the latest check-in time. Passengers can rest assured that they will still be allowed to board. Should train services be delayed, sailings may wait to accommodate these foot passengers, subject to the Captain's discretion.

 

Belfast Port (to Cairnryan) and Cairnryan Port

Check-in for cars opens 2 hours before departure and closes 45 minutes before departure..

Check-in for foot passengers, including rail & sail passengers, opens 1 hour 45 minutes before departure and closes 45 minutes before departure.

 

Belfast Port (to Liverpool) and Liverpool Port

Check-in for the 10:30 sailing opens for vehicles and foot passengers from 08:00 and closes at 09:30.

Check-in for the 22:30 sailing opens for vehicles and foot passengers from 19:30 and closes at 21:30.

 

Dublin Port and Holyhead Port

Check-in for cars closes 30 minutes before departure. Check-in for foot passengers closes 40 minutes before departure.

 

Rosslare Port and Fishguard Port

Check in for vehicles opens 3 hours before departure and closes 30 minutes before departure.

Check-in for foot passengers, including rail and sail passengers, opens 1 hour 30 minutes before departure and closes 30 minutes before departure.

 

Harwich Port

For the 0900 departure, check-in for vehicles opens at 07:00 and closes at 08:15. For foot passengers, check-in opens at 07:45 and closes at 08:15.

For the 23:00 departure check-in for vehicles and foot passengers opens at 20:00 and closes at 22:15. From mid-May to September on busy sailings, check-in for vehicles will open from 19:30.

 

Hoek van Holland Port

For the 14:15 departure (Mon-Sat), check-in for vehicles and foot passengers opens at 12:30 and closes at 13:30. From mid-May to September on busy sailings, check-in for vehicles will open from 11:30.

For the 13:45 departure (Sun), check-in for vehicles and foot passengers opens at 12:15 and closes at 13:00.

For the 22:00 departure, check-in for vehicles and foot passengers opens at 18:45 and closes as 21:15. From mid-May to September on busy sailings, check-in for vehicles will open from 18:15.

 

Cherbourg Port

Check in for vehicles closes 60 minutes before departure. Foot passengers may collect their tickets from noon on Wednesdays and Fridays and from 10:00 a.m. on Sundays. Check-in for foot passengers closes 60 minutes before departure.

 

Gothenburg (to Denmark) and Frederikshavn Ports

Check in opens 60 minutes before departure when travelling with a vehicle and 45 minutes before departure for foot passengers. Check in closes 30 minutes before the scheduled departure time. 

 

Gothenburg Port (to Kiel)

Check-in opens from 17.00 (Monday-Friday) and from 16.00 (Saturday and Sunday) and closes 30 minutes before the scheduled departure time for foot passengers and 60 minutes before the scheduled departure time when travelling with a vehicle. 

 

Kiel Port

Check-in opens from 16.00 (Monday-Friday) and from 15.00 (Saturday and Sunday) and closes 30 minutes before the scheduled departure time for vehicles and foot passengers.

From 17 June to 22 August 2022, check-in opens each day from 14:00.

Swedish cruise passengers can board from 13:15 via the gangway.

 

Halmstad and Grenaa Ports

Foot Passengers travelling from Halmstad Port: Check-in opens 75 minutes before departure and closes 60 minutes before the scheduled departure time at Halmstad Central Station (NB: not in Rejsecentrum) and a Stena Line shuttle bus will then depart from Central Station to the port for boarding. Once the bus has left the station, it cannot stop to pick up more passengers en route. 

Foot Passengers travelling from Grenaa Port: Check-in opens 45 minutes before departure and closes 30 minutes before the scheduled departure time

Vehicles travelling from Halmstad or Granaa Ports: Check-in opens 60 minutes before departure and closes 30 minutes before the scheduled departure time.  

 

Rostock Port

Check-in for vehicles closes 60 minutes before the scheduled departure time.

Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). Check-in for foot passengers closes 30 minutes before departure. The transfer bus leaves 30 minutes before departure after which there is no available transport to the vessel.

 

Trelleborg Port

Check-in closes 60 minutes before the scheduled departure time.

 

Karlskrona and Gdynia Ports

Check-in closes 60 minutes before the scheduled departure time. Groups of more than 20 people must check in at least 90 minutes before departure. 

Passengers are obliged to read the passport and visa regulations prior to arrival at the port  Stena Line is not liable in the event of a passenger being unable to obtaining a permit to cross the border. More information can be found at www.msz.gov.pl 

 

Travemünde, Liepāja, Nynäshamn and Ventspils Ports

Check-in closes 90 minutes before the scheduled departure time.

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